Purchasing through Pallit.com is the fastest, safest and easiest way to order. However, you can also place an order with us by phone, email or fax.

As soon as you put a product with a discount in your shopping cart, the price is automatically reduced. Discounts usually only apply to new products. A combination with other discounts and vouchers or cash payment is not possible. Please note any additional discount conditions at the bottom of the page next to the asterisk *.

After you place your order, we will keep you updated. You will receive a shipping confirmation with a tracking number as soon as your order leaves our warehouse. This means you can track the status of your order at any time.

Please contact our service team by phone or place a new order.

No problem - as long as the order has not been packed, you can change the address via our customer service.

Yes, the billing and delivery addresses can differ. When ordering, simply enter the desired addresses in the appropriate fields. Please note that the delivery address may be driven to by a large truck, particularly in the case of freight forwarding deliveries.

Yes, we deliver to Austria every day. Please switch to our offer for Austria here. From Austria you can reach us on +498123 9008890.

Yes, we deliver to Switzerland. Please switch to Pallit.ch.

Yes. As soon as you log in with your email after placing your order, a customer account will automatically be created for you. There you can view your orders, reorder or change your addresses.

We offer free standard shipping for all orders within Germany. Express shipping is also available within Germany for orders over €19. For free delivery to Austria, please switch to Pallit.at. Shipping costs apply for deliveries to Switzerland. You can find our offer on Pallit.ch. Shipping costs may apply for deliveries to other countries and German islands.

We offer two shipping options in the checkout: Free standard shipping or express shipping for an additional charge.

The following deadlines apply to express orders:

• For parcels, orders must be received by 2pm for parcels to arrive the next working day.
• For forwarding deliveries, the order must be received by 9 a.m. so that the delivery can be made the working day after next.

The costs for express delivery are

• 19€ up to a weight of 9.99 kg
• 29€ for 10 kg to 29.99 kg
• 49€ for heavier products weighing 30 kg or more (e.g. pallet trucks).

Express delivery to Austria, Switzerland or other countries may only be possible on request. You can find out more about this in our delivery conditions.

Your order will normally arrive within 2-4 working days, provided your products are in stock. You can find the estimated delivery date on the product pages, in your shopping basket and in the order confirmation email.

The following applies to most of our products: If a product is immediately available, the delivery time is usually 2-4 working days - your order will leave our warehouse within 24 hours. In the case of express delivery, which is subject to a charge, your order will arrive within 1-2 working days.

Different delivery times apply for products of the brands Nedcon, R+R, Kraus, Almeborg, Vetter, Eichinger Industrie, Fetra and Hanselifter.

Please check your tracking link for delivery status updates. Further information can be found in our terms of delivery.

Your delivery is fully trackable - we will send you a tracking link by email as soon as your order has left our warehouse.

You can use this link to find out the exact delivery date as soon as it has been set by the courier. To keep you informed every step of the way, we'll also email you with any updates on your delivery.

We usually send parcels with DHL or UPS - for example, products such as electric hoists and chain hoists.

Pallet trucks, pallet stackers, lift tables, forklift attachments and other forwarding goods are delivered to you by a freight agent. Please note the following requirements so that the haulage company can deliver your order:

• Time of delivery: Deliveries are made Monday to Friday between 8 am and 5 pm. Your collection point must be staffed throughout this time slot. If the first delivery of the haulage company delivery fails for this reason, you will incur additional costs for the second delivery.
• Delivery route: Delivery vehicles weigh up to 40 tonnes and can be around 16.5 metres long, 2.55 metres wide and 4 metres high. Therefore, make sure you have sufficiently dimensioned and authorised delivery routes.
• Special transport: For large pallet stackers with a height of 2,200 mm and a lifting height of 3.5 metres or more, such as our BUDGET-L, BUDGET-XL or ULTRA-XL, delivery is made by special transport (also known as direct transport). A ramp or forklift truck must be available for unloading.

If you are unable to provide these aids, we will be happy to organise this for an additional charge (e.g. delivery with a truck-mounted forklift or low-loader). Please inform us immediately so that we can offer you suitable options. If the first delivery of the special transport fails for this reason, you will incur additional costs for the second delivery.

• Normal forwarding delivery: Pallet stackers weighing up to 1,000 kg and less than 2.2 metres high (including pallet!) are usually delivered by lorry with a lifting platform. In this case, you do not need any additional unloading assistance on site.

You can collect your order from our warehouse near Erding (near Munich) from Monday to Friday by telephone arrangement. This collection option is only possible with cash payment or EC card.

Yes, we deliver daily to many countries within the European Union, including Austria, Italy, Belgium, Poland, the Netherlands and France. Please change to the country of your choice at the bottom right of each page.

After dispatch, our team can only exert a limited influence. Nevertheless, we will be happy to help you. Let us know about our customer service and we will do our best for you.

If an order arrives damaged, please contact our customer service immediately and we will help you.

We recommend that you check the goods on delivery and have the driver record any damage.

Please note that deliveries can only be made to the kerbside. They are also only possible from Monday to Friday. However, parcels can also be delivered on Saturdays.

We support all major payment methods: Choose between Paypal, credit cards like Visa or Mastercard and more methods.

Yes, we offer corporate customers the option to purchase on account with a payment term of 14 days. Private customers can purchase on account via PayPal.

You will receive all the necessary information in the order confirmation e-mail after you have completed your purchase: Order number, invoice amount, bank details and the reason for payment. Please transfer the full invoice amount to the specified account.

Please do not forget to enter the purpose of your transfer. This makes it easier for us to allocate your payment. Once the total amount has been credited to our account, we will send you the goods as soon as possible.

Yes, you have the option of paying by direct debit via our payment providers Amazon and PayPal. To do this, select the ‘PayPal’ payment option or use the ‘Pay with Amazon’ or ‘PayPal’ button in the shopping basket.

You can request a leasing offer for a shopping basket with a net value of 3,000 euros or more.

The leasing term is 60 months, but can be flexibly reduced to up to 42 months to suit your needs. Once your order has been successfully completed, a credit check will be carried out by our partner Albis Leasing. You will receive your leasing application as a PDF by e-mail from us.

Once we have received your application, you will receive the leasing contract or feedback from us. We will dispatch your order once the contract has been concluded.

If the address on the invoice is incorrect or contains other incorrect information, simply contact our customer service.

As long as your order has not yet been picked up and packed in our warehouse, you have the option to cancel the order. Please contact us directly by phone or email. We will review your request immediately and get in touch with you.

We are very sorry that you are not satisfied with an item you purchased from Pallit. Returns are possible in certain cases.

• Business customers: Please tell us your order number, the product number, the reason for the return and your contact details. We will then check for you whether and under what conditions a return is possible.
• Private customers: Use your 14-day right of withdrawal to cancel your order. Please contact us immediately by email at service@pallit.com.

You can find more information on our cancellation page.

To return an order, please contact our customer service by email or telephone. Please have your customer number or invoice number ready.

Yes, our pallet trucks, stacker trucks and lifting tables are strong and efficient over time. That's why all our pallet trucks come with a basic five-year warranty. The basic warranty applies to all pallet trucks, stacker trucks and lifting tables from Trading EU GmbH that are sold under the Pallit brand to entrepreneurs on Pallit.com. Find out more about our warranty conditions.

We know what problems the failure of a pallet truck can cause in everyday life - often a domino effect of delays and costs. The design and production of our pallet trucks is aimed at a long service life, freedom from maintenance and high operational readiness. Our pallet trucks are therefore ideally suited for high-volume, intensive applications.

From time to time you will need to replace wearing parts such as rollers. We have wearing parts and replacement parts available for you in our spare parts warehouse - even for older models. If you wish, you can receive replacement parts within 1-2 days by express delivery. After intensive, continuous use, repairs may be necessary in individual cases. For this purpose, we offer our own repair workshop or authorized service technicians in your area.

The guarantee applies to our manual and electric pallet trucks (including high lift trucks and lifting tables) that you have purchased from us at Pallit.com. The guarantee period begins on the day of your order and protects you for five years against material and manufacturing defects in the pallet trucks that occurred during production. Defects resulting from improper use or as a result of third-party intervention are also excluded from the guarantee. We guarantee the repair or a free replacement of the defective pallet truck.

If you have a warranty claim, please fill out this form. Briefly describe the defect and attach photos, details of the device, date of purchase and proof of purchase. The warranty period will be maintained by contacting us in this way.

Our guarantee and the provision of the guarantee service are voluntary and do not give rise to any legal claims. Your legal rights are not restricted by our guarantee. Exchanged high lift trucks or parts of high lift trucks subsequently become our property.

The statutory warranty for all products on Pallit.com is two years according to §§ 437, 438 BGB. The warranty covers defects that the product already had at the time of purchase. If you discover a defect, we will repair the product or improve it. Please use this form.

Yes. Regular care and maintenance are essential to ensure that your pallet truck or forklift runs smoothly year after year. For a fee, you can book one of our service technicians carry out the maintenance on site for you. Please remember that according to DGUV, an annual inspection is also required.

Yes, we always have spare parts for you on site. Thanks to our extensive spare parts warehouse, we can respond immediately to most damages so that the downtime of your device can be kept to a minimum. Please contact our customer service. We will personally help you find the right component for your defective device. Here you will find some spare parts for Pallit pallet trucks that you can reorder directly if necessary.

Basically, you can replace four different parts on a pallet truck if you want to.

1. The valves can be replaced with a hexagon wrench.
2. The handle can be changed using a hammer in combination with a pin punch.
3. You can also change the rollers using a hammer and pin punch. Find out more in our article on this topic.
4. If you are still losing oil from the cylinder despite replacing the seals, you can also replace the cylinder. Read more about this in this article.

For all repair orders that are not covered by a guarantee or warranty and are to be borne by the customer, the following flat rates may apply in addition to the repair costs:

1. Cleaning fee: A flat rate of €20 is charged for cleaning the device before repair. Cleaning includes removing coarse dirt, oil residues and other contaminants that could hinder the repair process. No polishing or cosmetic preparation of the product is carried out. The aim of cleaning is to ensure a basic level of cleanliness that is ready for use, which is required for the repair work.
2. Diagnosis fee: For fault diagnosis in our in-house workshop, a flat rate of €38 is charged for manual products and a flat rate of €76 for electrical products.
3. Flat rate for small parts: For repairs, a flat rate for small parts of 7-10€ may be charged if consumables such as screws or seals are used.
4. Shipping costs: For repairs outside of the guarantee or warranty, the customer bears the costs for the outward and return shipping by freight carrier. These will be communicated in advance and shown on the invoice.

The flat rates mentioned above refer to repair orders that are handled by our in-house workshop. If the customer decides not to carry out a repair after the diagnosis, the cleaning and diagnosis fee will still be due.

1. Declaration of acceptance of costs: After completion of the fault diagnosis, the customer receives a written declaration of acceptance of costs from Trading EU GmbH (operator of Pallit.com), which contains the estimated repair costs. The customer must confirm the declaration of acceptance of costs in writing if he wants the repair to be carried out by Trading EU. Please note: Your right of cancellation expires as soon as we begin to carry out the repair work. This only applies if you have previously expressly agreed that we begin the service before the expiry of the cancellation period and you have been informed that you will lose your right of cancellation if the contract is fully fulfilled.
2. Prepayment: After receiving written confirmation of the cost coverage, Trading EU issues a prepayment invoice. As soon as the customer has paid the invoice amount, the next steps to carry out the repair will be initiated.
3. Subsequent cost adjustment: Trading EU reserves the right to subsequently charge up to 10% of the expected costs of the original cost coverage declaration in the event of additional costs that exceed the originally planned repair costs. These additional costs are also to be borne by the customer.

According to Section 18 of the Law on Placing on the Market (BattG), we as distributors of batteries are obliged to point out the following with regard to disposal and return: Used batteries and accumulators that are not enclosed in the old electrical device must be separated from the device before being handed in at a collection point.

The Electrical and Electronic Equipment Act (ElektroG) implements the EU WEEE Directive in Germany when dealing with electronic waste. Distributors of electrical equipment are obliged to dispose of old electrical equipment in accordance with certain ecological standards.

Yes, as a distributor of batteries we are obliged to take back used batteries, although our obligation to take back is limited to used batteries of the type that we have or have had in our range as new batteries.

Batteries must not be disposed of in household waste. You are legally obliged to return used batteries so that proper disposal can be ensured.

You can return used batteries to a municipal collection point or to a local retailer. You can therefore either send used batteries of the aforementioned type back to us with sufficient postage or return them free of charge directly to our address at the address stated in the imprint.

Batteries are marked with the symbol of a crossed-out wheeled bin. This symbol indicates that batteries must not be disposed of in household waste.

For batteries that contain more than 0.0005 percent mercury by weight, more than 0.002 percent cadmium by weight, or more than 0.004 percent lead by weight, the chemical name of the pollutant used is located under the garbage can symbol - "Cd" stands for cadmium, "Pb" stands for lead, and "Hg" for mercury.

The following special features apply when selling vehicle batteries (these are batteries intended for the starter, lighting or ignition of vehicles): According to Section 10 of the Battery Act, the seller is obliged to charge end users a deposit of EUR 7.50 including VAT for each vehicle battery if the end user does not return an old vehicle battery to the seller at the time of purchasing the new vehicle battery. The customer receives a deposit voucher when purchasing a vehicle battery. The customer can return the old vehicle battery to the seller to receive a refund of the deposit. Due to the Dangerous Goods Ordinance, sending the old vehicle battery to the seller is not permitted. Alternatively, the customer can return the old vehicle battery to a collection point set up by the public waste disposal authority. If the used vehicle battery is not returned to the seller who collects the deposit, the person authorized to collect the data in accordance with Section 11 Paragraph 3 of the Battery Act who takes back the used vehicle battery is obliged, upon request, to confirm the return without refunding the deposit to the end user in writing or electronically. In this case, the customer will receive a refund of the deposit from the seller provided that he presents the seller with written or electronic proof of return in accordance with Section 10 Paragraph 1 Clause 4 of the Battery Act, which is no older than two weeks at the time of submission.

Our product consultants will be happy to help you personally Monday to Friday from 9 a.m. to 5 p.m. - the call is free of charge.

Please send your product questions by email to: service@pallit.com

For initial information, you will also find extensive product guides at the bottom of each category. There we answer many questions about use, equipment and quality levels. You will also find detailed articles in our wiki about, for example, mast types for high lift trucks or tires for industrial trucks.

Yes, if you have requested a quote, our team will send it to you as soon as possible by email as a PDF.

Yes, all products are CE compliant under European directives.

Pallit pallet trucks move pallets every day at over 60000 companies. Our customers value our attractive prices, reliable quality, first-class purchasing advice, on-site services and our 5-year guarantee. More about Pallit.

Find out more about the 10 reasons why companies choose pallet trucks, stackers and shelving from Pallit.

Pallit was still called Hubtechnik24 until June 2023. Why the change of name? Over the past 15 years, we have developed into an expert for pallet trucks with our own brand and have long since ceased to be a pure online retailer. Today, our pallet trucks move pallets for 60,000 companies in Europe every day. We will continue to pass on our production costs directly to you without high mark-ups - and without compromising on quality. Pallit continues to offer you pallet racking, lifting equipment and attachments for forklift trucks at a low price.